Customer Service: Benefits & Guarantees

Shopping at MyBeautifulEmbroiderie.com  is risk-free. MyBeautifulEmbroideries.com guarantees your satisfaction by offering the following benefits on every purchase:

  • Free Shipping
  • No Sales Tax
  • Free Returns & Exchanges
  • 100% Price Guarantee
  • 100% Safe Purchase Guarantee

Free Shipping

Enjoy  free shipping anywhere in the World. Allow 10-14  business days for receipt outside India.


Expedited Shipping

If you would like to pay for UPS 3 Day Select, UPS 2nd Day Air, or UPS Next Day Air shipping, complete your purchase and then contact MyBeautifulEmbroideries.com Customer Service at Telephone given on the Contact Page. A flat rate fee will apply if the merchandise is available for expedited shipping.


No Sales Tax

Enjoy no sales tax on every order*. MyBeautifulEmbroideries pays all applicable sales tax for orders shipped in the United States.

* Does not apply to orders shipping to New York State.

  


Free Returns & Exchanges

We guarantee your satisfaction.

If you are not happy with your order, we are happy to accept a return or an exchange at no cost to you*.

Products that you return or exchange must be unworn. MyBeautifulEmbroideries does not guarantee wear or tear or any damage unrelated to the manufacturer.

Whether you are making a return or an exchange, MyBeautifulEmbroideries will:

  • Provide you a pre-paid shipping label for your order to send your return item(s) back to us.
  • Credit your full purchase price for each item in the returned shipment to the credit card used to make your purchase.
  • For exchanges, charge the same credit card for the purchase total of each new item. As always, MyBeautifulEmbroideries will honor all promotions used toward your original purchase and will ship the new item(s) to you free of charge.

* MyBeautifulEmbroideries's Free Returns & Exchanges policy does not apply to orders being returned from International locations (locations outside of the United States) and APO/FPO locations.


100% Price Guarantee

If you find a product for a lower price on another website, we will refund you 100% of the difference between the lower price and MyBeautifulEmbroideries's price. We'll even refund the difference if we lower the price at MyBeautifulEmbroideries.com!

Rules:

  • The item must be in stock in the same style, size and color that was purchased from the MyBeautifulEmbroideries.com website.
  • Special promotions, rebates, and gift certificates are not eligible.
  • The website where you find the lower price cannot be an auction site.
  • The final publicly advertised price that would have been paid at the other site, including shipping and tax, less any promotion, will be compared to the final price on your order with MyBeautifulEmbroideries and will be included when calculating the difference.
  • Offer is valid for 10 days after you make your purchase.
  • Offer is valid on orders/items shipped to destinations throught out the world.
  • Offer is limited to one refund per month per customer.

To receive your refund:

  • Order the item that you want from MyBeautifulEmbroideries.
  • Send an email to info@MyBeautifulEmbroideries.com with: (1) your Order Details,
  • After receiving your email, MyBeautifulEmbroideries will verify the website where you found the lower price, give you the discount, and send you an e-mail with your new total.

 


100% Safe Purchase Guarantee

We guarantee that any purchase you make on the MyBeautifulEmbroideries.com website will be 100% safe. Although we never intend to have an incident of credit card fraud, We insist on bank money  transfers, bank drafts,
If such an event does occur, you must notify your credit card provider.
Technical experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.

You will join millions of other customers who have safely shopped over the Internet. We're certain after successfully shopping online at My Beautiful Embroideries, you will be on your way to appreciating the convenience and security of shopping from home.